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Shipping & returns


As soon as your order is received we’ll send you a confirmation email and prepare your items for deliver

  • Standard Delivery - We Provide the Home Delivery Service all over Kuwait. 
  • 24hrs - 48hrs - We Provide our service to all areas in Kuwait with delivery charges 
  • Far Areas Like Sabah al Ahmed, Umm-alhayman have Different Delivery Charges.


Return Policy - 

  • 14-day Return Policy - Purchased products can be returned within 14 days of purchase. (Products must be sealed, unused and in a perfectly saleable condition with all accessories)
  • Genuine Products - We offer a 100% Return and Refund guarantee if you find a Counterfeit product!
  • Undergarments once sold cannot be exchanged until it is damage issue.



Terms & Conditions - 

  • The original Invoice/Original receipt is required for all returns and exchanges
  • The product should not be opened and should be in its original condition
  • Returned products must be "as new" condition, in the original packing, and with warranty cards, manuals & accessories.
  • Free Items that were given with purchased items must also be returned,
  • Afeef online Staff & Executives reserves the right to deny any return or exchange if any of our terms and conditions are not reached 



Return Process - 

  • Pack your return in the original shipping package, if possible
  • Include all original packing Uniforms & Other Accessories
  • The original Invoice/Original receipt should be available
  • Indicate the reason for the return and get a report
  • Submit a report to customer service to initiate a bank refund. The bank refund will take 3-4 days.


For More Details call/ WhatsApp 50445340/50466186  or email us on afeefonlinecompany@gmail.com